NZ Herald Interview

NZ Herald Interview with PJ Kershaw about effecting spending in a recession... More»»

Tech Spending in the Crunch

I have been in Europe over the past 2 months studying the markets to get a better grasp on what sort of fallback New Zealand’s SME technology sector can expect, and what I can advise my clients to do to brace themselves from the further financial... More»»

NZ Business Interview

In times of ecomomic uncertainty businesses need to be prepared for any challenges that may lie ahead - that includes the area of IT. So what are the IT challenges that lie ahead for the SME market? IT support provider Patrick Kershaw says in t... More»»

Predicting Trends

With the world experiencing a ‘credit crunch’, It has been interesting to read extensive coverage on what’s happening in technology in the SME sector overseas. So how might all this impact the SME market in New Zealand? Typically, there is th... More»»

Account Managers vs Technicians?

It is likely that you will have your IT partners meet with you monthly to discuss, amongst other things, your Service Level Agreement, issues resolved and things that have appeared on the radar that need to be addressed. You will most likely be given... More»»

Outsourcing vs Inhouse?

When is a business large enough to employ its own in-house technology team? Or is outsourcing a better option? Is it viable? and what are the upsides and downsides. ... More»»

Service Level Agreements.. Are they worth it?

It is accepted that you will need some support in running your IT systems over the next 12 months – and you may have heard of reactive versus proactive maintenance. Reactive maintenance isn’t really maintenance at all. It is usually reserved fo... More»»

Software as a Service and what it means for you

When is a business large enough to employ its own in-house technology team? Or is outsourcing a better option? Is it viable? and what are the upsides and downsides. ... More»»