Enterprise IT Outsourcing Throughout Asia-Pacific

Contact Us   headerCall  0800 485 465

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Support

Sales Support

Find out what our products and services can do for your business by contacting us
Use this email to go through to our sales desk for any queries if you are a new customer. Please do not use this email address if you are an existing customer or need technical assistance
  • header call    0800 485 465 ( or +64 800 485 465 for outside NZ )

Our sales team is available 8:00am-5:00pm (NZ Auckland Time)- Monday-Friday

Technical Support

Use this email to go through to our support desk. For pre-esclation checks and what information should be included see 'Pre-Esclaltion Checklist and Requirements' 

  • header call    0800 485 465 ( or +64 800 485 465 for outside NZ )

Our support desk team is available 8:00am-5:00pm (NZ Auckland Time)- Monday-Friday

Online Support Tools

Use this tool for having one of our engineers take control of your remotely managed device.

Use our Client Care Centre for: 

yes tick Viewing your latest billing information

yes tick Changing your billing preferences

yes tick Adding or removing products


Use our Client Collaboration Portal for accessing your collaboration document stores which includes:

yes tick Meeting Notes

yes tick Project Plans and Updates

yes tick Incident Reports

yes tick Requests For Change- Creation and Approval

yes tick Planned Outage Notifications

yes tick Your specific technical documentation- (Topologies and Monthly SLA/Device Reporting)


Use this quick link to get to your hosted exchange online access.

Use this quick link to log in to your desktop anywhere account.


  • Remote Support: